# How Cross River uses Pigment

**200 hours** Cost allocation cycle time reduction

As published on [pigment.com](https://www.pigment.com/customer-stories/cross-river), September 2026. Captured by usedby on 2026-10-08.

- Company: [Cross River](https://www.usedby.ai/companies/cross-river.md)
- Tool: [Pigment](https://www.usedby.ai/tools/pigment.md)
- Teams: Finance team

## What the story says

Cross River's finance team uses Pigment for cost allocation, board reporting, and budgeting and forecasting. It produces historical and forecast P&L statements across clients and products, replacing Excel workbooks and a legacy planning tool.

Summary written by usedby from the source page, in English. The figures are those of Pigment and Cross River, not ours.

> Cost allocation cycles save ~200 hours and continue toward real-time through automated Workday integrations. Board reporting cycle time improved by 40%.

- **28**: “Eliminated 28 Excel workbooks”
- **40%**: “Accelerated Board reporting delivery by 40%”
- **100+**: “Enabled self-service profitability analysis across 100+ clients and 25 products”

> Pigment has enabled us to accelerate the delivery of business insights. We are evolving from a reporting tool into an interactive analytical engine with multiple scenarios.
>
> Andrew Chau, SVP – Head of Financial Planning & Analysis

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 200 hours is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Cross River.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Cross River uses Pigment. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/cross-river-pigment · How we check: https://www.usedby.ai/methodology