# How Crown Crafts uses Vic.ai

As published on [vic.ai](https://www.vic.ai/resources/case-studies/why-crown-crafts-chose-vic-ai), October 2024. Captured by usedby on 2026-10-08.

- Company: [Crown Crafts](https://www.usedby.ai/companies/crown-crafts.md)
- Tool: [Vic.ai](https://www.usedby.ai/tools/vic-ai.md)
- Teams: Accounts Payable, Finance

## What the story says

Crown Crafts uses Vic.ai for AI-powered invoice processing integrated with its ERP, Microsoft Business Central, covering the AP flow from invoice processing and PO matching to payments. It also uses 3-way matching against PO data and improved approval workflows to handle new vendor lists from acquisitions without building templates.

Summary written by usedby from the source page, in English. The figures are those of Vic.ai and Crown Crafts, not ours.

> Vic.ai also brings a critical enhancement to the team — the ability to leverage PO data to perform a 3-way match with invoices, ensuring more accuracy and compliance while reducing manual intervention.

> Vic.ai allows us to scale through acquisitions without the friction of adapting to new vendor formats. Its AI-powered platform automatically adjusts to new vendor lists, enabling us to streamline AP and continue growing without overhauling our systems,
>
> Craig Demarest, Vice President and Chief Financial Officer

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of Crown Crafts.
- Checked: each number in our summary is printed on the page.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Crown Crafts uses Vic.ai. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/crown-crafts-vic-ai · How we check: https://www.usedby.ai/methodology