# How DBS uses TruefanAI

**26,446** AI videos generated

As published on [truefan.ai](https://www.truefan.ai/case-study/case-study-dbs-campaign). Captured by usedby on 2026-10-04.

- Company: [DBS](https://www.usedby.ai/companies/dbs.md)
- Tool: [TruefanAI](https://www.usedby.ai/tools/truefanai.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)

## What the story says

DBS sent customers personalized videos featuring their names and contextual messaging, using three different scripts for different stages of customer engagement. The videos were delivered via WhatsApp through the bank's agency partner.

Summary written by usedby from the source page, in English. The figures are those of TruefanAI and DBS, not ours.

> Partnering with TrueFan AI, DBS launched a series of personalized video sent directly to customers, using their names and contextually aligned messaging.

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 26,446 is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of DBS.
- Checked: DBS uses TruefanAI. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/dbs-bank-truefanai · How we check: https://www.usedby.ai/methodology