# How Deepdub uses DevRev

**65.8%**: “65.8% of support questions resolved automatically”

As published on [devrev.ai](https://devrev.ai/customers/deepdub), October 2023. Captured by usedby on 2026-10-09.

- Company: [Deepdub](https://www.usedby.ai/companies/deepdub.md)
- Tool: [DevRev](https://www.usedby.ai/tools/devrev.md)
- Industry: [Artificial Intelligence](https://www.usedby.ai/companies/industry/artificial-intelligence.md)
- Teams: Customer Support

## What the story says

Deepdub uses DevRev's conversational AI and PLuG live chat to give its global user base self-service support around the clock. Knowledge entries are generated automatically from completed support conversations, so the small support team can handle complex issues without adding headcount.

Summary written by usedby from the source page, in English. The figures are those of DevRev and Deepdub, not ours.

> Computer's conversational AI automatically responds to nearly 70% of customer questions, making self-service the preferred support option while freeing support agents to solve more complex issues.

- **2,000+**: “2,000+ AI-generated Q&As enhancing the knowledge base”

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 65.8% is printed word for word on the page, near the name of Deepdub.
- Checked: the passage quoted above is copied word for word from the page, near the name of Deepdub.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Deepdub uses DevRev. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/deepdub-devrev · How we check: https://www.usedby.ai/methodology