# How Deputy uses Dialpad

**126 users**: “connect its seven worldwide offices and 126 users with Dialpad”

As published on [dialpad.com](https://www.dialpad.com/customers/deputy/). Captured by usedby on 2026-10-08.

- Company: [Deputy](https://www.usedby.ai/companies/deputy.md)
- Tool: [Dialpad](https://www.usedby.ai/tools/dialpad.md)
- Teams: Global support team, IT

## What the story says

Deputy uses Dialpad as a single cloud phone system to connect its global offices and support team. It replaced a previous provider with poor call quality and lets employees work without desk phones.

Summary written by usedby from the source page, in English. The figures are those of Dialpad and Deputy, not ours.

> Deputy is now able to connect its seven worldwide offices and 126 users with Dialpad and has had a seamless transition within its support team with no blowback, no impact on NPS, and continuous support for customers 24/7.

> Our Previous System Was Unreliable And A Poor Experience For Our Staff. Dialpad Is The Complete Opposite Of That.
>
> Keith Jones, Global Operations Manager

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 126 users is printed word for word on the page, near the name of Deputy.
- Checked: the passage quoted above is copied word for word from the page, near the name of Deputy.
- Checked: Deputy uses Dialpad. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/deputy-dialpad · How we check: https://www.usedby.ai/methodology