# How DKSH uses Paradox

**95%**: “DKSH slashed the time it takes to schedule interviews by up to 95%”

As published on [paradox.ai](https://www.paradox.ai/case-studies/dksh). Captured by usedby on 2026-10-09.

- Company: [DKSH](https://www.usedby.ai/companies/dksh.md)
- Tool: [Paradox](https://www.usedby.ai/tools/paradox.md)
- Teams: Talent Acquisition

## What the story says

DKSH uses Paradox's conversational scheduling to run a multilingual AI assistant called Genie that handles candidate engagement, screening, and interview scheduling. Candidates can apply in their native language through mobile-first apps such as WhatsApp.

Summary written by usedby from the source page, in English. The figures are those of Paradox and DKSH, not ours.

> By automating their hiring with AI, DKSH slashed the time it takes to schedule interviews by up to 95%. This new process allows candidates to apply in their native language via mobile-first apps like WhatsApp in just 5 minutes

- **67%**: “leading to a 67% conversion completion rate”
- **99.6%**: “a 99.6% candidate satisfaction rate”
- **5 minutes**: “apply in their native language via mobile-first apps like WhatsApp in just 5 minutes”

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 95% is printed word for word on the page, near the name of DKSH.
- Checked: the passage quoted above is copied word for word from the page, near the name of DKSH.
- Checked: DKSH uses Paradox. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/dksh-paradox · How we check: https://www.usedby.ai/methodology