# How Docusign uses Loopio

**132 global users**: “Based on their success, Julie then rolled Loopio out to 132 global users a year later.”

As published on [loopio.com](https://loopio.com/case-study/docusign-fuels-rfp-growth/), February 2020. Captured by usedby on 2026-10-08.

- Company: [Docusign](https://www.usedby.ai/companies/docusign.md)
- Tool: [Loopio](https://www.usedby.ai/tools/loopio.md)
- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Teams: Proposal Department, Solutions Engineers, Sales Engineering
- Customer since (as the page says): In late 2018, Julie implemented an RFP management platform, Loopio.

## What the story says

DocuSign's proposal team uses Loopio as a centralized library of pre-approved content to respond to RFPs and security questionnaires. It replaced a manual process built on Excel and a large Word document, and is used by solutions engineers across regions.

Summary written by usedby from the source page, in English. The figures are those of Loopio and Docusign, not ours.

> Julie initially introduced Loopio to her North American team with 25 users. The team particularly loved Loopio’s Magic feature because it populated the answers to questions from the library into proposals automatically—which saved hours filling out responses.

- **200%**: “In the past year, Julie has seen a 200% increase in the volume of RFP requests that her team receives.”
- **25 users**: “Julie initially introduced Loopio to her North American team with 25 users.”
- **30 minutes**: “they had just used Loopio’s Magic capability to respond to a security questionnaire in under 30 minutes (a task that normally took hours).”

> Loopio enables me to quickly respond to detailed questions that I don’t hear every day. In turn, it enables me to remain agile and responsive to the customers and team I support.
>
> Shara McNeill, Sr. Solutions Engineer

> Loopio’s Customer Support team has been a key differentiator for us. Any time we have an issue, they are extremely helpful and quick to respond.
>
> Alex Green, Proposal Manager

> We’ve grown very reliant on Loopio’s efficiencies. I don’t see how we could go back to manual processes,
>
> Julie McCoy, CF APMP, Sr. Manager, Proposal Department

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 132 global users is printed word for word on the page, near the name of Docusign.
- Checked: the passage quoted above is copied word for word from the page, near the name of Docusign.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Docusign uses Loopio. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/docusign-loopio · How we check: https://www.usedby.ai/methodology