# How Doordash uses HubSpot

**3 days** Time saved with every email campaign produced

As published on [hubspot.com](https://www.hubspot.com/case-studies/doordash). Captured by usedby on 2026-10-05.

- Company: [Doordash](https://www.usedby.ai/companies/doordash.md)
- Tool: [HubSpot](https://www.usedby.ai/tools/hubspot.md)
- Industry: [Logistics & Supply Chain](https://www.usedby.ai/companies/industry/logistics-supply-chain.md)
- Teams: Marketing, Sales, Email Marketing, Content Marketing, Marketing Engineering
- Customer since (as the page says): DoorDash implemented the HubSpot CRM platform and Marketing Hub in 2018

## What the story says

DoorDash's marketing team uses HubSpot Marketing Hub and Operations Hub to build forms and landing pages, clean form data before it is saved, sync leads to Salesforce, segment audiences, and automate B2B email campaigns through workflows. Marketing and sales also use sales email sequencing together to reach active leads.

Summary written by usedby from the source page, in English. The figures are those of HubSpot and Doordash, not ours.

> Britt estimates that her team saves at least three days of work with every email campaign they produce.

- **80%**: “we’ve shifted from 100 percent one-off campaigns to about 80% of our emails existing within workflows”
- **20**: “Out of 2,000 leads, over 100 booked meetings, and 20 converted.”
- **two minutes**: “we did it in about two minutes.”

> HubSpot honestly has the best UI out of any enterprise email service provider
>
> Christopher Wise, Senior Manager, Retention Tech and Operations

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 3 days is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Doordash.
- Checked: each number in our summary is printed on the page.
- Checked: Doordash uses HubSpot. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/doordash-hubspot · How we check: https://www.usedby.ai/methodology