# How Doordash uses Within (formerly Klarity)

**3,800+**: “3,800+ processes documented and analyzed across entire accounting organization”

As published on [within.ai](https://www.within.ai/customers/doordash). Captured by usedby on 2026-10-08.

- Company: [Doordash](https://www.usedby.ai/companies/doordash.md)
- Tool: [Within (formerly Klarity)](https://www.usedby.ai/tools/within.md)
- Industry: [Logistics & Supply Chain](https://www.usedby.ai/companies/industry/logistics-supply-chain.md)
- Teams: Accounting

## What the story says

DoorDash's accounting organization uses Within to document its accounting processes from screen recordings, tag each step with an owner and cost, and rank automation opportunities by ROI.

Summary written by usedby from the source page, in English. The figures are those of Within (formerly Klarity) and Doordash, not ours.

> Within recorded DoorDash's thousands of accounting processes, tagging every step with an owner—the team in Mexico, India—and calculated each step's cost. That allowed Gordon to make a data-driven decision about where to automate.

- **300+**: “300+ transformation requests now properly prioritized with data-driven insights”

> I have 300 transformation requests. Now I can prove which ones deliver the most value.
>
> Gordon Lee, CAO, DoorDash

> I go to Within and say, 'Hey Nischal I want this.' Two days later it shows up on Within's system. I'm like what, is this that easy? Just ask and it will be provided.
>
> Gordon Lee, CAO, DoorDash

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 3,800+ is printed word for word on the page, near the name of Doordash.
- Checked: the passage quoted above is copied word for word from the page, near the name of Doordash.
- Checked: Doordash uses Within (formerly Klarity). Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/doordash-within · How we check: https://www.usedby.ai/methodology