# How Dynatrace uses Fellow

As published on [fellow.ai](https://fellow.ai/customers/dynatrace). Captured by usedby on 2026-10-07.

- Company: [Dynatrace](https://www.usedby.ai/companies/dynatrace.md)
- Tool: [Fellow](https://www.usedby.ai/tools/fellow.md)
- Teams: Customer Experience

## What the story says

Dynatrace's customer experience organization uses Fellow as a single platform for meeting agendas, notes, and action items. This replaced inconsistent note-taking and gives teams shared visibility into decisions and follow-ups across the company.

Summary written by usedby from the source page, in English. The figures are those of Fellow and Dynatrace, not ours.

> Fellow has had wide-reaching impact at Dynatrace beyond support in meetings themselves. It’s a cultural transformation that has built trust and accountability and a clear path towards meeting business objectives.

> To have them be in this single platform together, that right there is something that I wasn't expecting a tool could change — our culture,
>
> Stephen Hull, VP of Customer Experience

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Dynatrace.
- Checked: Dynatrace uses Fellow. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/dynatrace-fellow · How we check: https://www.usedby.ai/methodology