# How EarnIn uses Retool

**two weeks**: “Instead of months, we launched a Retool app in two weeks”

As published on [retool.com](https://retool.com/customers/earnin). Captured by usedby on 2026-10-08.

- Company: [EarnIn](https://www.usedby.ai/companies/earnin.md)
- Tool: [Retool](https://www.usedby.ai/tools/retool.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Customer Support, Engineering

## What the story says

Earnin's engineering team built a customer service dashboard in Retool for support agents to look up customers and see WeWin entries and drawn numbers in one place. Agents can take actions directly from the tool, and a workflow for frequently asked questions and onboarding new agents is also being built.

Summary written by usedby from the source page, in English. The figures are those of Retool and EarnIn, not ours.

> Instead of months, we launched a Retool app in two weeks because our developers didn't have to build out a frontend repo with custom UI.

> Using Retool eliminates the need for a frontend codebase and reduces the load on our developers,
>
> Paula Obler, Software Engineer

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure two weeks is printed word for word on the page, near the name of EarnIn.
- Checked: the passage quoted above is copied word for word from the page, near the name of EarnIn.
- Checked: EarnIn uses Retool. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/earnin-retool · How we check: https://www.usedby.ai/methodology