# How Echelon uses Didero

**1,100+**: “1,100+ POs on Autopilot Per Month”

As published on [didero.ai](https://www.didero.ai/case-studies/echelon-supply-and-service). Captured by usedby on 2026-10-07.

- Company: [Echelon](https://www.usedby.ai/companies/echelon.md)
- Tool: [Didero](https://www.usedby.ai/tools/didero.md)
- Teams: Procurement

## What the story says

Echelon, an industrial distributor operating in the US and Canada, uses Didero's agents connected to its Epicor ERP to handle purchase order follow-ups with suppliers, check prices at confirmation, and keep item records and delivery dates up to date. Buyers are only involved when exceptions need human input.

Summary written by usedby from the source page, in English. The figures are those of Didero and Echelon, not ours.

> Didero's system of agents connected directly into Echelon's Epicor environment to handle PO coordination autonomously. Agents run follow-ups on open POs, flag pricing discrepancies as they happen, update item maintenance records in Epicor to maintain accurate pricing data, and synchronize delivery dates at the individual line-item level.

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 1,100+ is printed word for word on the page, near the name of Echelon.
- Checked: the passage quoted above is copied word for word from the page, near the name of Echelon.
- Checked: Echelon uses Didero. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/echelon-supply-and-service-didero · How we check: https://www.usedby.ai/methodology