# How Entrata uses Sanas

**70 seats**: “By March 2026, Entrata had 70 seats and was adding teams.”

As published on [sanas.ai](https://www.sanas.ai/customer-stories/entrata), October 2026. Captured by usedby on 2026-10-08.

- Company: [Entrata](https://www.usedby.ai/companies/entrata.md)
- Tool: [Sanas](https://www.usedby.ai/tools/sanas.md)
- Teams: Leasing Center, Information Technology, QA
- Customer since (as the page says): Entrata started with 20 licenses in November 2025

## What the story says

Entrata uses Sanas Accent Translation to staff its own customer-facing leasing team in Pune, India, handling leasing and maintenance calls for apartment communities in the United States. The team grew from an initial group of licenses to about 70 agents, working across four shifts on Entrata's existing softphone and call recording setup.

Summary written by usedby from the source page, in English. The figures are those of Sanas and Entrata, not ours.

> Entrata started with 20 licenses in November 2025, with its IT team coordinating licenses and installs in India. QA listened to calls to compare Sanas and non-Sanas interactions, and Sanas fit into the Bria, Amazon Connect, Windows and USB-headset setup that agents already used.

- **20 licenses**: “Entrata started with 20 licenses in November 2025, with its IT team coordinating licenses and installs in India.”
- **four shifts**: “The India operation runs across four shifts, and Sanas updates are scheduled outside working hours so agents are never interrupted.”

> At about 70 agents, our India team is going awesome. Things are working great, we have no concerns, and I’m happy to keep partnering with Sanas.
>
> Director, Leasing Center, Entrata, Director, Leasing Center

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 70 seats is printed word for word on the page, near the name of Entrata.
- Checked: the passage quoted above is copied word for word from the page, near the name of Entrata.
- Checked: each number in our summary is printed on the page.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Entrata uses Sanas. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/entrata-sanas · How we check: https://www.usedby.ai/methodology