# How Fame uses DevRev

**10+ hours** saved per user every week

As published on [devrev.ai](https://devrev.ai/customers/fame), August 2025. Captured by usedby on 2026-10-09.

- Company: [Fame](https://www.usedby.ai/companies/fame.md)
- Tool: [DevRev](https://www.usedby.ai/tools/devrev.md)
- Industry: [Agency & Studio](https://www.usedby.ai/companies/industry/agency-studio.md)
- Teams: Support agents, developers, product managers

## What the story says

FAME unified data from Zendesk, Jira, and SharePoint into a single searchable memory using DevRev's AirSync. Employees now query it through a conversational AI interface and can build agents that run workflows such as creating tickets and updating records.

Summary written by usedby from the source page, in English. The figures are those of DevRev and Fame, not ours.

> Since the rollout in June 2025, the data shows clear improvements in operational efficiency:

- **~40%**: “~40% faster ticket resolution when DevRev is used”
- **75%**: “Up to 75% faster resolution in specific cases”

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 10+ hours is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Fame.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Fame uses DevRev. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/fame-inc-devrev · How we check: https://www.usedby.ai/methodology