# How Felicity uses Kernel

**12 hours/month**: “eliminated 12 hours/month of incident debugging compared to their previous provider”

As published on [kernel.sh](https://www.kernel.sh/customers/felicity), January 2026. Captured by usedby on 2026-10-25.

- Company: [Felicity](https://www.usedby.ai/companies/felicity.md)
- Tool: [Kernel](https://www.usedby.ai/tools/kernel.md)

## The use case: how Felicity deploys Kernel

Felicity, an AI-native RPA platform for healthcare, runs its customers' browser automations across legacy web portals such as EHRs and payer sites on Kernel's browser infrastructure. It uses Kernel for video replays, multi-tab support and fast browser startup to debug broken workflows.

Summary written by usedby from the source page, in English. The figures are those of Kernel and Felicity, not ours.

> this not only made their customers’ automations 2x faster, but it also eliminated 12 hours/month of incident debugging compared to their previous provider.

- **2x**: “discovered their end-to-end runs were now completing 2x faster compared to their previous setup”

> since day one, kernel has felt like they were part of our team. we trust them to reliably support the automations our healthcare customers build with us.
>
> saahil madge, co-founder & ceo

Source: [kernel.sh](https://www.kernel.sh/customers/felicity), captured 2026-10-25.

## Other companies using Kernel

- [Flint](https://www.usedby.ai/companies/flint.md) — Confirmed
- [Rye](https://www.usedby.ai/companies/rye.md) — Confirmed
- [Stably](https://www.usedby.ai/companies/stably.md) — Confirmed
- [The Prompting Company](https://www.usedby.ai/companies/the-prompting-company.md) — Confirmed
- [Cash App](https://www.usedby.ai/companies/cash-app.md) — Observed
- [Claim Health](https://www.usedby.ai/companies/claim-health.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-25.

- Checked: the figure 12 hours/month is printed word for word on the page, near the name of Felicity.
- Checked: the passage quoted above is copied word for word from the page, near the name of Felicity.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Felicity uses Kernel. Confirmed line. Latest check across sources: 2026-10-25.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/felicity-kernel · How we check: https://www.usedby.ai/methodology