# How Freshworks uses Sonar

As published on [sonarsource.com](https://www.sonarsource.com/customer-stories/freshworks/), April 2026. Captured by usedby on 2026-10-07.

- Company: [Freshworks](https://www.usedby.ai/companies/freshworks.md)
- Tool: [Sonar](https://www.usedby.ai/tools/sonar.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Platform Engineering, DevOps

## What the story says

Freshworks' platform engineering team embedded SonarQube into standard CI templates for its internal developer platform, so every pull request gets quality gate checks, security analysis and secret detection across its repositories. It also uses AI CodeFix for suggested fixes and Sonar rules and quality gates to verify AI-generated code.

Summary written by usedby from the source page, in English. The figures are those of Sonar and Freshworks, not ours.

> New services are pre-configured with SonarQube analysis and quality profiles. This has reduced the time it takes to onboard a developer to a new service from several days to just a few hours.

> With over 2,000 repos, manual enforcement isn’t feasible… now, every pull request automatically goes through quality gate checks, security analysis, and secret detection.
>
> Pravien Sammandhankumar, Head of DevOps

> With over 2,000 repos, manual enforcement isn't feasible. We embedded SonarQube directly into our standard CI templates. Now, every pull request automatically goes through quality gate checks, security analysis, and secret detection.
>
> Pravien Sammandhankumar, Head of DevOps at Freshworks

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Freshworks.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Freshworks uses Sonar. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/freshworks-sonar · How we check: https://www.usedby.ai/methodology