# How Future Talent Learning uses Mindset

**6 hours**: “6 hours saved”

As published on [mindset.ai](https://www.mindset.ai/library/case-studies/ftl). Captured by usedby on 2026-10-04.

- Company: [Future Talent Learning](https://www.usedby.ai/companies/future-talent-learning.md)
- Tool: [Mindset](https://www.usedby.ai/tools/mindset.md)
- Teams: Coaching, Learning & Development / Apprenticeships

## What the story says

Future Talent Learning uses Mindset to run a per-course AI tutor that answers apprenticeship learners' questions around the clock and passes only the conversations that need human input to coaches. It was deployed across all active courses.

Summary written by usedby from the source page, in English. The figures are those of Mindset and Future Talent Learning, not ours.

> Built a per-course AI tutor on the Mindset stack that handles learner questions around the clock, surfacing only the conversations that genuinely need human coaching.

- **95.2%**: “95.2% learner retention”
- **116k+**: “116k+ interactions”
- **1,300+**: “Across 1,300+ apprenticeship learners using the AI tutor”

> The Mindset platform let us scale coaching support without scaling our team. Our coaches are spending their time on high-value conversations, and our learners are staying engaged.
>
> Rubecca Ali, Head of Learning Technologies

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 6 hours is printed word for word on the page, near the name of Future Talent Learning.
- Checked: the passage quoted above is copied word for word from the page, near the name of Future Talent Learning.
- Checked: Future Talent Learning uses Mindset. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/future-talent-learning-mindset · How we check: https://www.usedby.ai/methodology