# How GCash uses Glean

**2-3 hours a week**: “Glean saves GCash employees 2-3 hours a week”

As published on [glean.com](https://www.glean.com/resources/customer-stories/gcash). Captured by usedby on 2026-10-07.

- Company: [GCash](https://www.usedby.ai/companies/gcash.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: compliance department

## What the story says

GCash uses Glean as a centralized, searchable index of its enterprise information so employees can find what they need without interrupting colleagues, and the compliance team can keep up with regulatory standards. It also uses Glean Agent Builder so employees can build their own business agents with natural language.

Summary written by usedby from the source page, in English. The figures are those of Glean and GCash, not ours.

> Currently, Glean saves GCash employees 2-3 hours a week, leading to strong word-of-mouth support and over 90% adoption rates in some departments.

- **over 90%**: “Currently, Glean saves GCash employees 2-3 hours a week, leading to strong word-of-mouth support and over 90% adoption rates in some departments.”

> In five to ten years, the way we work will radically change—all our teams will have their own Glean AI agents assisting them.
>
> Benson Tan, Senior Manager for Automation Solutions

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 2-3 hours a week is printed word for word on the page, near the name of GCash.
- Checked: the passage quoted above is copied word for word from the page, near the name of GCash.
- Checked: GCash uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/gcash-glean · How we check: https://www.usedby.ai/methodology