# How GE HealthCare uses Celonis

**18 days**: “Shortened their fulfilment cycle by 18 days”

As published on [celonis.com](https://www.celonis.com/solutions/stories/ge-healthcare-order-to-cash-process). Captured by usedby on 2026-11-04.

- Company: [GE HealthCare](https://www.usedby.ai/companies/ge-healthcare.md)
- Tool: [Celonis](https://www.usedby.ai/tools/celonis.md)
- Industry: [Medical Devices](https://www.usedby.ai/companies/industry/medical-devices.md)
- Teams: Supply Chain, Fulfillment, Collections, Finance
- Customer since (as the page says): Starting their Celonis journey in Finance in 2020

## The use case: how GE HealthCare deploys Celonis

GE HealthCare uses Celonis Process Mining to get line-item visibility into order fulfillment in its imaging business, spotting delayed orders and delivery date changes so supply chain teams can deliver on time and speed up cash collection. It started in Finance and extended to Order-to-Cash.

Summary written by usedby from the source page, in English. The figures are those of Celonis and GE HealthCare, not ours.

> Within 6 weeks, they got the visibility into their full orders, line item by line item.

- **2 weeks**: “Sped up cash flow by 2 weeks”
- **6 weeks**: “Within 6 weeks, they got the visibility into their full orders, line item by line item.”

> You can measure the outcomes all you want, but if you’re not changing the input behavior it’s very difficult to get the output you want.
>
> Chinmay Trivedi, Treasurer, GE HealthCare

Source: [celonis.com](https://www.celonis.com/solutions/stories/ge-healthcare-order-to-cash-process), captured 2026-11-04.

## Other AI tools used by GE HealthCare

- [Lunit](https://www.usedby.ai/tools/lunit.md) — Confirmed
- [Miro](https://www.usedby.ai/tools/miro.md) — Observed
- [Monte Carlo](https://www.usedby.ai/tools/monte-carlo.md) — Observed
- [Uplimit](https://www.usedby.ai/tools/uplimit.md) — Observed

## Celonis users in Medical Devices

- [Karl Storz](https://www.usedby.ai/companies/karl-storz.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-04.

- Checked: the figure 18 days is printed word for word on the page, near the name of GE HealthCare.
- Checked: the passage quoted above is copied word for word from the page, near the name of GE HealthCare.
- Checked: GE HealthCare uses Celonis. Confirmed line. Latest check across sources: 2026-11-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ge-healthcare-celonis · How we check: https://www.usedby.ai/methodology