# How Gecko hospitality uses Tidio

As published on [tidio.com](https://www.tidio.com/customers/gecko-hospitality/), March 2026. Captured by usedby on 2026-10-03.

- Company: [Gecko hospitality](https://www.usedby.ai/companies/gecko-hospitality.md)
- Tool: [Tidio](https://www.usedby.ai/tools/tidio.md)
- Industry: [HR & Recruiting](https://www.usedby.ai/companies/industry/hr-recruiting-hr-tech.md)

## What the story says

Gecko Hospitality, a hospitality recruitment firm, uses Tidio chat flows to collect candidate and client information and route resumes to the right recruiter. It also uses the Lyro AI agent to answer visitor questions about the company, where to send resumes, and how to use the job board.

Summary written by usedby from the source page, in English. The figures are those of Tidio and Gecko hospitality, not ours.

> After implementing Tidio, Gecko Hospitality enabled people to easily submit resumes. And within as little as 90 seconds, those applications would be in the inbox of the right recruiter anywhere across the globe.

- **90%**: “At present, about 90% of conversations are handled by Lyro, and in the vast majority of cases the responses have been perfect.”
- **257**: “After a mere six months of using Tidio’s software, Gecko Hospitality gained over 257 prospects from chatbots alone.”

> Not every candidate wants to fill out a lengthy form or application for the possibility of a call back. We needed a quick and efficient way to get the information of these candidates into the hands of our recruiters.
>
> Max Sealey, Support Services Manager at Gecko Hospitality

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the passage quoted above is copied word for word from the page, near the name of Gecko hospitality.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Gecko hospitality uses Tidio. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/gecko-hospitality-tidio · How we check: https://www.usedby.ai/methodology