# How Goodmeetings uses DevRev

As published on [devrev.ai](https://devrev.ai/customers/goodmeetings), July 2023. Captured by usedby on 2026-10-24.

- Company: [Goodmeetings](https://www.usedby.ai/companies/goodmeetings.md)
- Tool: [DevRev](https://www.usedby.ai/tools/devrev.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: customer success, sales, developers

## The use case: how Goodmeetings deploys DevRev

Goodmeetings uses DevRev as a single platform for customer support, sales bug reporting, and developer work, replacing several disconnected tools. Tickets are created from Slack threads and a live help chat widget, and meeting action items are pushed into DevRev as tickets.

Summary written by usedby from the source page, in English. The figures are those of DevRev and Goodmeetings, not ours.

> Goodmeetings was drowning in disconnected tools, manual data entry, and meetings wasted on coordination instead of strategy. DevRev unified their entire operation, customer success, sales, and developers into one platform.

> Before DevRev, we used to waste more time in meetings. In our organization, we use it in our weekly meetings, our customer success team uses it regularly, our sales team uses it to file bugs, and our customers use the support widget to directly have conversations with us.
>
> Alok Mishra, Co-founder and CTO

Source: [devrev.ai](https://devrev.ai/customers/goodmeetings), captured 2026-10-02.

## DevRev users in Sales Tech & CRM

- [Orum](https://www.usedby.ai/companies/orum.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-24.

- Checked: the passage quoted above is copied word for word from the page, near the name of Goodmeetings.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Goodmeetings uses DevRev. Confirmed line. Latest check across sources: 2026-10-24.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/goodmeetings-uses-devrev-to-reduce-ticket-resoluti · How we check: https://www.usedby.ai/methodology