# How Goodwill of Southern Nevada uses StackAI

**20%**: “Career coaches now carry about 20% more caseload without added strain.”

As published on [stackai.com](https://www.stackai.com/customers/goodwill-of-southern-nevada-scales-its-mission-and-retail-stores-growing-with-stackai). Captured by usedby on 2026-10-08.

- Company: [Goodwill of Southern Nevada](https://www.usedby.ai/companies/goodwill-of-southern-nevada.md)
- Tool: [StackAI](https://www.usedby.ai/tools/stackai.md)
- Teams: Mission services, Retail, Store managers, Career coaches

## What the story says

Goodwill of Southern Nevada uses StackAI agents to track client job placements in Salesforce, replacing a manual vendor-run process. Store managers also use it to generate their own store-level reports without waiting for headquarters.

Summary written by usedby from the source page, in English. The figures are those of StackAI and Goodwill of Southern Nevada, not ours.

> Career coaches now carry about 20% more caseload without added strain. Placement rates have climbed, putting Goodwill of Southern Nevada among the top Goodwills in the federation for mission placements.

- **70%**: “After a difficult stretch, more than 70% of Goodwill's stores are now beating last year's performance.”
- **#2**: “The jobs are better, too: the average hourly wage of placed clients now ranks #2 out of 150 Goodwill territories.”
- **four to five weeks**: “Store managers pull their own reports and fix problems themselves, shrinking a cycle that used to take four to five weeks from detection to fix.”

> We were thinking too small. Working with the StackAI team every week showed us how much more was possible.
>
> Rick Neal, CEO of Goodwill of Southern Nevada

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 20% is printed word for word on the page, near the name of Goodwill of Southern Nevada.
- Checked: the passage quoted above is copied word for word from the page, near the name of Goodwill of Southern Nevada.
- Checked: Goodwill of Southern Nevada uses StackAI. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/goodwill-of-southern-nevada-stackai · How we check: https://www.usedby.ai/methodology