# How Grammarly uses Common Room

**50%** Increase in reply rates

As published on [commonroom.io](https://www.commonroom.io/customers/grammarly-customer-story-video/), July 2025. Captured by usedby on 2026-10-07.

- Company: [Grammarly](https://www.usedby.ai/companies/grammarly.md)
- Tool: [Common Room](https://www.usedby.ai/tools/common-room.md)
- Industry: [Artificial Intelligence](https://www.usedby.ai/companies/industry/artificial-intelligence.md)
- Teams: Business Development

## The use case: how Grammarly deploys Common Room

Grammarly uses Common Room to enrich its internal scoring models with buying signals and person-level enrichment, and as the action layer for its customer-facing teams in the field, supporting AI-assisted outbound personalization.

Summary written by usedby from the source page, in English. The figures are those of Common Room and Grammarly, not ours.

> Grammarly uses Common Room to not only enhance its internal scoring models with hard-to-see buying signals and person-level enrichment, but also to act as the action layer for customer-facing teams in the field.

- **35%**: “Decrease lead-to-opportunity time by 35%”

> We've seen an increase of 50% in our response rates.
>
> Riley Harbour, Head of Business Development

Source: [commonroom.io](https://www.commonroom.io/customers/grammarly-customer-story-video/), captured 2026-10-07.

## Other AI tools used by Grammarly

- [Forethought](https://www.usedby.ai/tools/forethought.md) — Confirmed
- [Gem](https://www.usedby.ai/tools/gem.md) — Confirmed
- [Glean](https://www.usedby.ai/tools/glean.md) — Confirmed
- [Hightouch](https://www.usedby.ai/tools/hightouch.md) — Confirmed
- [Cursor](https://www.usedby.ai/tools/cursor.md) — Observed
- [Harvey](https://www.usedby.ai/tools/harvey.md) — Observed

## Common Room users in Artificial Intelligence

- [Anthropic](https://www.usedby.ai/companies/anthropic.md) — Observed
- [Otter.ai](https://www.usedby.ai/companies/otter-ai.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 50% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Grammarly.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Grammarly uses Common Room. Confirmed line. Latest check across sources: 2026-10-24.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/grammarly-common-room · How we check: https://www.usedby.ai/methodology