# How Great Basin Federal Credit Union uses Zest AI

**146%**: “Since adopting AI-driven lending with Zest AI, Great Basin has delivered a 146% increase in annual interest revenue”

As published on [zest.ai](https://www.zest.ai/customer-stories/great-basin-federal-credit-union). Captured by usedby on 2026-10-16.

- Company: [Great Basin Federal Credit Union](https://www.usedby.ai/companies/great-basin-federal-credit-union.md)
- Tool: [Zest AI](https://www.usedby.ai/tools/zest.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)

## What the story says

The credit union uses Zest AI's automated underwriting to handle growing auto loan volume as it expands into new counties without adding staff. It also uses the LuLu lending intelligence tool to get real-time answers to strategic questions and compare its performance against peers.

Summary written by usedby from the source page, in English. The figures are those of Zest AI and Great Basin Federal Credit Union, not ours.

> Since adopting AI-driven lending with Zest AI, Great Basin has delivered a 146% increase in annual interest revenue, 165% growth in loan applications without having to add staff and has moved funded auto loans from $23 million to $66 million.

- **165%**: “Over the course of two years, they were able to process 165% more auto loan applications without the addition of new team members.”
- **$66 million**: “has moved funded auto loans from $23 million to $66 million.”

> While we attribute much of our revenue growth to our expansion, we wouldn’t be where we are today without our partnership with Zest AI
>
> Jennifer Denoo, Chief Executive Officer

Source: [zest.ai](https://www.zest.ai/customer-stories/great-basin-federal-credit-union), captured 2026-10-16.

## What usedby checked

We compared the story with its live page on 2026-10-16.

- Checked: the figure 146% is printed word for word on the page, near the name of Great Basin Federal Credit Union.
- Checked: the passage quoted above is copied word for word from the page, near the name of Great Basin Federal Credit Union.
- Checked: Great Basin Federal Credit Union uses Zest AI. Confirmed line. Latest check across sources: 2026-10-16.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/great-basin-federal-credit-union-zest · How we check: https://www.usedby.ai/methodology