# How Greenlight Rent uses Taktile

**80%**: “Reduced the time needed to process a claim by 80%”

As published on [taktile.com](https://taktile.com/customer-stories/rhino-jetty-and-taktile). Captured by usedby on 2026-10-19.

- Company: [Greenlight Rent](https://www.usedby.ai/companies/greenlight-rent.md)
- Tool: [Taktile](https://www.usedby.ai/tools/taktile.md)
- Teams: Claims

## What the story says

Greenlight Rent uses Taktile's Document Intelligence Agent and decision engine to automate early-stage claims intake, including document verification, data extraction and validation against business rules, and recommending whether a claim is ready for adjustment. Licensed adjusters still make the final approve or deny decision.

Summary written by usedby from the source page, in English. The figures are those of Taktile and Greenlight Rent, not ours.

> By applying Taktile’s document intelligence agent, Greenlight Rent reduced manual workload for the claims team by 50%, enabling licensed adjusters to focus on higher-value work.

- **50%**: “Reduced claims adjusters’ manual work by 50%”
- **3x**: “absorb a 3x increase in claims volume with no additional hires”
- **6 weeks**: “safely deploy their end-to-end system in just 6 weeks”

> Our adjusters are highly trained, licensed experts who make key calls on approving or denying claims. That’s the important work they should focus on, not skimming PDFs.
>
> Bryan Woods, Rhino Co-founder

Source: [taktile.com](https://taktile.com/customer-stories/rhino-jetty-and-taktile), captured 2026-10-19.

## What usedby checked

We compared the story with its live page on 2026-10-19.

- Checked: the figure 80% is printed word for word on the page, near the name of Greenlight Rent.
- Checked: the passage quoted above is copied word for word from the page, near the name of Greenlight Rent.
- Checked: Greenlight Rent uses Taktile. Confirmed line. Latest check across sources: 2026-10-19.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/greenlight-rent-taktile · How we check: https://www.usedby.ai/methodology
