# How Hakuhodo Technologies uses D-ID

**under three seconds**: “The team successfully reduced response times to under three seconds”

As published on [d-id.com](https://www.d-id.com/https/wwwd-idcom/resources/case-study/hakuhodo-visual-agent/), February 2026. Captured by usedby on 2026-10-08.

- Company: [Hakuhodo Technologies](https://www.usedby.ai/companies/hakuhodo-technologies.md)
- Tool: [D-ID](https://www.usedby.ai/tools/d-id.md)

## What the story says

Hakuhodo Technologies uses D-ID's streaming avatars, paired with a Japanese-language text-to-speech model, to build real-time virtual human experiences for clients. Projects include a live on-stage executive avatar at an automobile event, an AI rap business card service, and in-store virtual retail staff.

Summary written by usedby from the source page, in English. The figures are those of D-ID and Hakuhodo Technologies, not ours.

> One initial hurdle was high latency, which hindered real-time interaction. The team successfully reduced response times to under three seconds through dedicated optimization efforts, enabling smooth, engaging live experiences.

> Our goal is to use technology in the most creative and impactful ways, and D-ID has provided us with an incredible tool to bring some of our most ambitious and original ideas to life.
>
> Ken Matsuzaki, Creative Technologist

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure under three seconds is printed word for word on the page, near the name of Hakuhodo Technologies.
- Checked: the passage quoted above is copied word for word from the page, near the name of Hakuhodo Technologies.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Hakuhodo Technologies uses D-ID. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/hakuhodo-technologies-d-id · How we check: https://www.usedby.ai/methodology
