# How Healthbird uses Regal

**250%**: “HealthBird instantly saw a 250% lift in agent productivity from using their Sales Dialer.”

As published on [regal.ai](https://www.regal.ai/case-study/healthbird). Captured by usedby on 2026-10-08.

- Company: [Healthbird](https://www.usedby.ai/companies/healthbird.md)
- Tool: [Regal](https://www.usedby.ai/tools/regal.md)
- Teams: Sales

## What the story says

HealthBird, an insurance company, uses Regal's Sales Dialer to assign and auto-dial outbound calls to agents following a multi-step call sequence for each new lead to complete a verification step. It also uses Branded Caller ID and Spam Remediation to improve answer rates, and two-way SMS for member messaging.

Summary written by usedby from the source page, in English. The figures are those of Regal and Healthbird, not ours.

> With Regal's Sales Dialer functionality, the next call is automatically dialed right after the previous call is completed.

- **40%**: “Lastly, conversion rates improved by 40% through agents adhering to a 14-step call sequence that was powered by Regal.”
- **9 sales per agent per day**: “This more than doubled to 9 sales per agent per day after using Regal.”
- **3.5 sales per agent per day**: “Prior to Regal, HealthBird had an average of 3.5 sales per agent per day.”

> Regal has helped us improve our sales per agent per day by 250%, improve our answer rates by 100%, and our conversion rates by 40%. As a result, we have been able to engage with more qualified prospects, verify their info for successful conversions, and drive additional revenue.
>
> Robby Romance, Director, Strategic Partnerships

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 250% is printed word for word on the page, near the name of Healthbird.
- Checked: the passage quoted above is copied word for word from the page, near the name of Healthbird.
- Checked: Healthbird uses Regal. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/healthbird-regal · How we check: https://www.usedby.ai/methodology