# How HitPay uses ComplyAdvantage

**2-4%** Match rate after optimization, down from over 10%

As published on [complyadvantage.com](https://complyadvantage.com/customer-stories/hitpay-keeps-compliance-team-lean-while-managing-significant-growth/), April 2026. Captured by usedby on 2026-10-07.

- Company: [HitPay](https://www.usedby.ai/companies/hitpay.md)
- Tool: [ComplyAdvantage](https://www.usedby.ai/tools/complyadvantage.md)
- Industry: [Fintech & Payments](https://www.usedby.ai/companies/industry/fintech-payments.md)
- Teams: Compliance

## The use case: how HitPay deploys ComplyAdvantage

HitPay, a Singapore-based payment service provider, uses ComplyAdvantage Name Screening for merchant onboarding and for sanctions screening of originators and beneficiaries in cross-border payments. The compliance team tuned the configuration with the vendor's customer success team to reduce match rates.

Summary written by usedby from the source page, in English. The figures are those of ComplyAdvantage and HitPay, not ours.

> Through strategic fine-tuning of its configuration and close collaboration with the ComplyAdvantage team, HitPay has reduced its match rates from over 10% to an optimized 2-4%.

> As our transaction volumes have grown, this optimization has been essential. It has allowed us to absorb increased transaction volumes without requiring a proportional increase in headcount to conduct screening. Our analysts can focus on genuine risk rather than managing noise, which is precisely the outcome we were aiming for.
>
> Paula Vitan, Compliance Manager

Source: [complyadvantage.com](https://complyadvantage.com/customer-stories/hitpay-keeps-compliance-team-lean-while-managing-significant-growth/), captured 2026-10-07.

## Other AI tools used by HitPay

- [Bretton AI](https://www.usedby.ai/tools/bretton-ai.md) — Observed

## ComplyAdvantage users in Fintech & Payments

- [DailyPay](https://www.usedby.ai/companies/dailypay.md) — Confirmed
- [Globus Payments](https://www.usedby.ai/companies/globus-payments.md) — Confirmed
- [Holvi](https://www.usedby.ai/companies/holvi.md) — Confirmed
- [Inpay](https://www.usedby.ai/companies/inpay.md) — Confirmed
- [Mama Money](https://www.usedby.ai/companies/mama-money.md) — Confirmed
- [PayNearMe](https://www.usedby.ai/companies/paynearme.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 2-4% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of HitPay.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: HitPay uses ComplyAdvantage. Confirmed line. Latest check across sources: 2026-10-20.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/hitpay-complyadvantage · How we check: https://www.usedby.ai/methodology