# How Holland & Barrett uses Retool

**200+ senior business decision-makers**: “This is now used by 200+ senior business decision-makers across the organization.”

As published on [retool.com](https://retool.com/customers/holland-and-barrett). Captured by usedby on 2026-10-08.

- Company: [Holland & Barrett](https://www.usedby.ai/companies/holland-barrett.md)
- Tool: [Retool](https://www.usedby.ai/tools/retool.md)
- Industry: [Retail](https://www.usedby.ai/companies/industry/retail-offline-omnichannel.md)
- Teams: Data

## What the story says

The data team built iTransform, a self-service program governance tool that reports and alerts on internal transformation initiatives, backed by a database as a single source of truth. They also added OpenAI-based summarization and built a small internal copilot app with reusable prompt templates.

Summary written by usedby from the source page, in English. The figures are those of Retool and Holland & Barrett, not ours.

> His team used Retool to build a self-service program governance tool called iTransform to report and alert on the many different internal initiatives in progress. This is now used by 200+ senior business decision-makers across the organization.

> What Retool does really amazingly is the rapid prototype—getting something up and running quickly.
>
> Dobo Radichkov, Chief Data Officer

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 200+ senior business decision-makers is printed word for word on the page, near the name of Holland & Barrett.
- Checked: the passage quoted above is copied word for word from the page, near the name of Holland & Barrett.
- Checked: Holland & Barrett uses Retool. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/holland-barrett-retool · How we check: https://www.usedby.ai/methodology