# How Horatio uses Jotform

**20 trackers**: “Teams now efficiently manage over 20 trackers and 30 business intelligence dashboards”

As published on [jotform.com](https://www.jotform.com/customer-stories/horatio/). Captured by usedby on 2026-10-11.

- Company: [Horatio](https://www.usedby.ai/companies/horatio.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Industry: [HR & Recruiting](https://www.usedby.ai/companies/industry/hr-recruiting-hr-tech.md)

## What the story says

Horatio, a customer experience outsourcing firm, replaced manual Excel-based data entry with Jotform to automate job applications, HR requests, and client operations. It uses conditional logic, Google Sheets integrations, and Jotform Workflows to collect data and route approvals.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Horatio, not ours.

> Teams now efficiently manage over 20 trackers and 30 business intelligence dashboards, enabling faster task completion and more time for core business functions.

> Doing one form for both options is much easier for the user instead of making 10 forms for different situations.
>
> Jaime Lockward, Chief of Staff

Source: [jotform.com](https://www.jotform.com/customer-stories/horatio/), captured 2026-10-11.

## What usedby checked

We compared the story with its live page on 2026-10-11.

- Checked: the figure 20 trackers is printed word for word on the page, near the name of Horatio.
- Checked: the passage quoted above is copied word for word from the page, near the name of Horatio.
- Checked: Horatio uses Jotform. Confirmed line. Latest check across sources: 2026-10-11.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/horatio-jotform · How we check: https://www.usedby.ai/methodology