# How HSB uses Vic.ai

**83%**: “Real estate giant HSB cuts invoice time by 83%”

As published on [vic.ai](https://www.vic.ai/resources/case-studies/hsb-case-study), December 2021. Captured by usedby on 2026-10-08.

- Company: [HSB](https://www.usedby.ai/companies/hsb.md)
- Tool: [Vic.ai](https://www.usedby.ai/tools/vic-ai.md)
- Teams: accountants
- Customer since (as the page says): Once HSB implemented Vic.ai in June 2020

## What the story says

HSB, a Swedish housing cooperative, uses Vic.ai to ingest, code and classify supplier invoices with AI in a single platform, replacing separate OCR and older AP software that required double coding. Invoices that meet the confidence requirement are pushed from ingestion to approval without human review.

Summary written by usedby from the source page, in English. The figures are those of Vic.ai and HSB, not ours.

> Previously, invoices took over 2 minutes toprocess — with Vic.ai, HSB now processesinvoices in just 45 seconds per invoice, savingthousands of staff hours.

- **96%**: “96% accuracy in invoice coding and classification”
- **72%**: “Achieved a no-touch invoice processing rate of 72%”
- **45 seconds**: “Reduced processing time to 45 seconds per invoice”
- **25,000 hours**: “We are on track to save more than 25,000 hours per year by automating manual invoice processing”

> We are on track to save more than 25,000 hours per year by automating manual invoice processing once Vic.ai is implemented in all our regions. This is an incredible amount of time that our staff can then reallocate to important areas in the business, such as corporate strategy, real estate needs, and capital investments. AI will change the lives of our employees and how our business works.
>
> Fredrik Wiktor, Application Management Lead

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 83% is printed word for word on the page, near the name of HSB.
- Checked: the passage quoted above is copied word for word from the page, near the name of HSB.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: HSB uses Vic.ai. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/hsb-vic-ai · How we check: https://www.usedby.ai/methodology