# How Ibercaja uses Feedzai

**80%**: “80% reduction in fraud losses”

As published on [feedzai.com](https://www.feedzai.com/customer-stories/ibercaja/), February 2025. Captured by usedby on 2026-10-07.

- Company: [Ibercaja](https://www.usedby.ai/companies/ibercaja.md)
- Tool: [Feedzai](https://www.usedby.ai/tools/feedzai.md)
- Teams: Fraud Prevention Unit

## What the story says

Ibercaja uses Feedzai's Digital Trust, which combines behavioral biometrics and malware detection, to detect fraud by analyzing how customers interact with their devices. The real-time context lets the bank adjust its fraud rules and policies while limiting friction for customers.

Summary written by usedby from the source page, in English. The figures are those of Feedzai and Ibercaja, not ours.

> A combination of different solutions, including Digital Trust, enabled proactive fraud detection to cut fraud-related losses significantly.

> All the information we can gather from Digital Trust allows us to seamlessly integrate it into the detection process
>
> Javier Boj Corral, Head of Ibercaja’s Fraud Prevention Unit

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 80% is printed word for word on the page, near the name of Ibercaja.
- Checked: the passage quoted above is copied word for word from the page, near the name of Ibercaja.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Ibercaja uses Feedzai. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ibercaja-banco-feedzai · How we check: https://www.usedby.ai/methodology