# How iCIMS uses Workato

As published on [workato.com](https://www.workato.com/customers/icims). Captured by usedby on 2026-10-03.

- Company: [iCIMS](https://www.usedby.ai/companies/icims.md)
- Tool: [Workato](https://www.usedby.ai/tools/workato.md)
- Industry: [HR & Recruiting](https://www.usedby.ai/companies/industry/hr-recruiting-hr-tech.md)
- Teams: IT and Infrastructure, sales, finance, talent, support

## What the story says

iCIMS uses Workato as a unified integration and automation platform to connect its CRM, ERP, HRIS, and ITSM systems with real-time data flows, replacing hard-to-maintain custom integrations and manual processes. It is also starting to use Workato AI to process large volumes of documents.

Summary written by usedby from the source page, in English. The figures are those of Workato and iCIMS, not ours.

> Workato enabled iCIMS to automate previously manual processes and establish seamless data flows between teams. By synchronizing customer, financial, and operational data in real time, the organization improved both data consistency and cross-functional coordination.

> Workato fundamentally changed how we operate. What used to take manual effort and coordination now happens automatically in real time. The operational efficiency and data accuracy we have today weren’t there before using Workato. Teams now have more time to focus on strategic tasks.
>
> Paras Desai, Senior Infrastructure Architect

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the passage quoted above is copied word for word from the page, near the name of iCIMS.
- Checked: iCIMS uses Workato. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/icims-workato · How we check: https://www.usedby.ai/methodology