# How incident.io uses Common Room

**10%**: “10% more meetings booked over the previous year in six months”

As published on [commonroom.io](https://www.commonroom.io/customers/incident-boost-pipegen-performance/), September 2025. Captured by usedby on 2026-10-07.

- Company: [incident.io](https://www.usedby.ai/companies/incident-io.md)
- Tool: [Common Room](https://www.usedby.ai/tools/common-room.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Ops, BDRs, AEs
- Customer since (as the page says): Since rolling out Common Room in February 2025

## What the story says

incident.io uses Common Room as its prospecting and ABM workspace for BDRs and AEs. It captures buying signals, resolves and enriches contacts, scores accounts, runs signal-based plays, and uses AI research and workflows to send contacts into Outreach.

Summary written by usedby from the source page, in English. The figures are those of Common Room and incident.io, not ours.

> With its new reps active in Common Room, the company has booked 10% more meetings as of August 2025 than it did in the entirety of 2024. This has pushed Stage 0 opportunities to new heights.

- **10-20 minutes**: “We're saving them probably 10-20 minutes per contact, which is a lot.”
- **three clicks**: “Things like that would take 100 clicks in Salesforce. I can do them in three clicks.”

> I wouldn’t say minutes versus hours. I’d say minutes versus days — or weeks.
>
> Khaled AlSaleh, RevOps Leader

> Common Room was a breakthrough. Now I have a tool that feels like it was built for prospecting—something I can put in the hands of every BDR and every AE.
>
> Tom Wentworth, CMO

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 10% is printed word for word on the page, near the name of incident.io.
- Checked: the passage quoted above is copied word for word from the page, near the name of incident.io.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: incident.io uses Common Room. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/incident-io-common-room-2 · How we check: https://www.usedby.ai/methodology