# How Indeed uses Agentforce

As published on [salesforce.com](https://www.salesforce.com/customer-stories/indeed/). Captured by usedby on 2026-11-14.

- Company: [Indeed](https://www.usedby.ai/companies/indeed.md)
- Tool: [Agentforce](https://www.usedby.ai/tools/agentforce.md)
- Industry: [HR & Recruiting](https://www.usedby.ai/companies/industry/hr-recruiting-hr-tech.md)
- Teams: Marketing, Employer support, Sales, HR, Finance

## The use case: how Indeed deploys Agentforce

Indeed uses Agentforce to autonomously answer verification questions, resolve issues and handle administrative tasks for employers onboarding to its platform so they can post jobs faster. It is also used within Marketing Cloud Next to help marketers build segments, write copy and schedule sends, and to hold two-way conversations in campaigns.

Summary written by usedby from the source page, in English. The figures are those of Agentforce and Indeed, not ours.

> Agentforce, the agentic layer on the Salesforce Platform, provides trusted, 24/7 support for employers onboarding to the Indeed platform for the first time, as well as those already using it. Agentforce autonomously answers verification questions, resolves issues, and handles administrative tasks

> You can get a response from an agent and immediately be connected with the right resources. We’re actually building a relationship in real time with customers in a way that was impossible before. It feels a bit like magic.
>
> Linda West, VP of Business Systems

Source: [salesforce.com](https://www.salesforce.com/customer-stories/indeed/), captured 2026-11-14.

## Other AI tools used by Indeed

- [Sourcegraph](https://www.usedby.ai/tools/sourcegraph.md) — Confirmed
- [Asana](https://www.usedby.ai/tools/asana.md) — Observed
- [CodeRabbit](https://www.usedby.ai/tools/coderabbit.md) — Observed
- [FloQast](https://www.usedby.ai/tools/floqast.md) — Observed
- [Grammarly](https://www.usedby.ai/tools/grammarly.md) — Observed
- [OpenAI API](https://www.usedby.ai/tools/openai-api.md) — Observed

## Other companies using Agentforce

- [1-800Accountant](https://www.usedby.ai/companies/1-800accountant.md) — Confirmed
- [Accenture](https://www.usedby.ai/companies/accenture.md) — Confirmed
- [Aflac Japan](https://www.usedby.ai/companies/aflac-japan.md) — Confirmed
- [Bionic](https://www.usedby.ai/companies/bionic.md) — Confirmed
- [CVS Health](https://www.usedby.ai/companies/cvs-health.md) — Confirmed
- [Endress+Hauser](https://www.usedby.ai/companies/endress-hauser.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-14.

- Checked: the passage quoted above is copied word for word from the page, near the name of Indeed.
- Checked: Indeed uses Agentforce. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/indeed-agentforce · How we check: https://www.usedby.ai/methodology