# How ING uses H2O.ai

As published on [h2o.ai](https://h2o.ai/case-studies/ing-h2o). Captured by usedby on 2026-10-29.

- Company: [ING](https://www.usedby.ai/companies/ing.md)
- Tool: [H2O.ai](https://www.usedby.ai/tools/h2o-ai.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)

## The use case: how ING deploys H2O.ai

ING, a global bank, uses H2O.ai as part of an effort to apply AI across its organisation and turn it into an AI-driven technology platform.

Summary written by usedby from the source page, in English. The figures are those of H2O.ai and ING, not ours.

> ING uses H2O.ai to turn a global organisation into an AI driven technology platform.

> You can only apply AI if you have data. 'Data-nize' everything.
>
> Walter Kok, Director

Source: [h2o.ai](https://h2o.ai/case-studies/ing-h2o), captured 2026-10-29.

## Other AI tools used by ING

- [Bloomreach](https://www.usedby.ai/tools/bloomreach.md) — Observed
- [Insider One](https://www.usedby.ai/tools/insider-one.md) — Observed
- [Quantexa](https://www.usedby.ai/tools/quantexa.md) — Observed

## H2O.ai users in Banking & Mortgages

- [Capital One](https://www.usedby.ai/companies/capital-one.md) — Confirmed
- [Commonwealth Bank](https://www.usedby.ai/companies/commonwealth-bank.md) — Confirmed
- [Akbank](https://www.usedby.ai/companies/akbank.md) — Observed
- [Citi](https://www.usedby.ai/companies/citi.md) — Observed
- [UMB](https://www.usedby.ai/companies/umb.md) — Observed
- [Vision Banco](https://www.usedby.ai/companies/vision-banco.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-10-29.

- Checked: the passage quoted above is copied word for word from the page, near the name of ING.
- Checked: ING uses H2O.ai. Confirmed line. Latest check across sources: 2026-11-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ing-h2o-ai · How we check: https://www.usedby.ai/methodology