# How Intermountain Healthcare uses Notable

**25%**: “Intermountain Healthcare reduces patient check-in time by 25%”

As published on [notablehealth.com](https://www.notablehealth.com/customer-stories/intermountain-healthcare-reduces-patient-check-in-time-by-25), May 2026. Captured by usedby on 2026-10-08.

- Company: [Intermountain Healthcare](https://www.usedby.ai/companies/intermountain-healthcare.md)
- Tool: [Notable](https://www.usedby.ai/tools/notable-health.md)

## What the story says

Intermountain Healthcare uses Notable's digital assistants to replace paper clipboard check-in with digital patient registration and intake. Patients complete pre-visit forms by text without downloading an app, and information from previous visits is pre-populated for review.

Summary written by usedby from the source page, in English. The figures are those of Notable and Intermountain Healthcare, not ours.

> Notable deploys ‘digital assistants’ that perform repetitive administrative and clinical tasks just like a human would, enabling Intermountain to engage more patients in need of care, while automating the manual and oftentimes complex workflows required for a typical patient visit.

- **96%**: “How the leading health system launched a fully automated digital patient experience in just four weeks, which led to a 96% patient satisfaction rating.”
- **60%**: “I was astounded to see 60% of patients were completing the pre-visit intake forms so fast, and I have nothing but confidence this number will continue to rise.”

> When we deployed Notable, we didn’t do an ounce of education or marketing to patients about the change in process. We simply sent a text. I was astounded to see 60% of patients were completing the pre-visit intake forms so fast, and I have nothing but confidence this number will continue to rise.
>
> Susan Tew, AVP, Consumer Digital Solutions

> Pediatrics is unique in that it involves the entire family unit. Parents and guardians are central in pediatric care, which adds a layer of complexity when it comes to managing or tracking information about the child. Notable has made it easier for parents to complete the forms with ease, and enables our staff to work with increased operational efficiency to ensure the best possible outcomes for our patients and families.
>
> Donna M. Barhost, MD, FAAP Senior Medical Director of Pediatrics

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 25% is printed word for word on the page, near the name of Intermountain Healthcare.
- Checked: the passage quoted above is copied word for word from the page, near the name of Intermountain Healthcare.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Intermountain Healthcare uses Notable. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/intermountain-healthcare-notable-health · How we check: https://www.usedby.ai/methodology