# How isolved uses Sanas

**150 seats**: “The ramp plan called for 57 seats in May, rising to 150 seats by August.”

As published on [sanas.ai](https://www.sanas.ai/customer-stories/isolved), October 2026. Captured by usedby on 2026-10-08.

- Company: [isolved](https://www.usedby.ai/companies/isolved.md)
- Tool: [Sanas](https://www.usedby.ai/tools/sanas.md)
- Teams: India support team, HR Services, HCM Implementation

## What the story says

isolved uses Sanas Accent Translation for its client-facing support team in India so that client conversations stay clear while agents keep their own voice, tone and empathy. It has also extended Sanas Language Translation to its HR Services and HCM Implementation teams for Spanish-English calls.

Summary written by usedby from the source page, in English. The figures are those of Sanas and isolved, not ours.

> isolved kicked off its India rollout on April 30, 2026. Its Technical Project Manager led the work, and its Senior Manager of Operational Support connected the support and IT teams.

> We locked in on Sanas because it is the vendor I have the most confidence in.
>
> Senior Vice President Operations, isolved, Senior Vice President Operations

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 150 seats is printed word for word on the page, near the name of isolved.
- Checked: the passage quoted above is copied word for word from the page, near the name of isolved.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: isolved uses Sanas. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/isolved-sanas · How we check: https://www.usedby.ai/methodology