# How Isometric uses incident.io

As published on [incident.io](https://incident.io/customers/isometric), April 2024. Captured by usedby on 2026-10-07.

- Company: [Isometric](https://www.usedby.ai/companies/isometric.md)
- Tool: [incident.io](https://www.usedby.ai/tools/incident-io.md)

## What the story says

Isometric uses incident.io Response and On-call as a single platform to manage incidents from alert through post-mortem, replacing a fragmented multi-tool setup. The team also uses on-call shift overrides in Slack and Insights for monthly reporting on incident response.

Summary written by usedby from the source page, in English. The figures are those of incident.io and Isometric, not ours.

> Now, they can avoid an issue that affects so many organizations: the need to jump around disparate tools that don’t communicate with one another. Now they have everything they need to manage incidents in a single platform, from alert to post-mortem.

> I like that we have one system to manage our incidents end-to-end. That's really exciting for me as a manager.
>
> Ola Sitarska, Chief Technology Officer

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Isometric.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Isometric uses incident.io. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/isometric-incident-io · How we check: https://www.usedby.ai/methodology