# How Jeppesen (a Boeing Company) uses LlamaIndex

**512 to 64 hours**: “Development time reduced from 512 to 64 hours per agent (~87% savings)”

As published on [llamaindex.ai](https://www.llamaindex.ai/customers/jeppesen-a-boeing-company-saves-2-000-engineering-hours-with-unified-chat-framework). Captured by usedby on 2026-10-07.

- Company: [Jeppesen (a Boeing Company)](https://www.usedby.ai/companies/jeppesen-a-boeing-company.md)
- Tool: [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md)
- Teams: Enterprise AI engineering, Frameworks team

## What the story says

Jeppesen's enterprise AI engineering team built an internal Unified Chatbot Framework on LlamaIndex's open-source event-driven workflows so teams across Boeing can build and deploy chatbots and agents from templates and a config file. It replaced siloed, duplicated bot development with a shared, secure, compliant platform.

Summary written by usedby from the source page, in English. The figures are those of LlamaIndex and Jeppesen (a Boeing Company), not ours.

> With UCF, Jeppesen’s team can build agents with ~50 lines of code and a JSON config file—plugging in LLMs, toolchains, and retrieval pipelines with full control and security.

- **1,792**: “1,792 collectives hours already saved”
- **~4,900 hours**: “Projected to save ~4,900 hours annually across the org after the global rollout is complete.”
- **10-11**: “Jeppesen’s, Unified Chatbot Framework is now onboarded with 10-11 production products, leveraged by internal teams across Boeing.”

> Other frameworks felt rigid. LlamaIndex gave us the control and flexibility we needed to meet enterprise constraints.
>
> Divya Basu, AI Architect

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 512 to 64 hours is printed word for word on the page, near the name of Jeppesen (a Boeing Company).
- Checked: the passage quoted above is copied word for word from the page, near the name of Jeppesen (a Boeing Company).
- Checked: Jeppesen (a Boeing Company) uses LlamaIndex. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/jeppesen-a-boeing-company-llamaindex · How we check: https://www.usedby.ai/methodology