# How Jiminny uses AssemblyAI

**15%**: “15% higher win rate for its customers”

As published on [assemblyai.com](https://www.assemblyai.com/customers/jiminny-customer-story). Captured by usedby on 2026-10-10.

- Company: [Jiminny](https://www.usedby.ai/companies/jiminny.md)
- Tool: [AssemblyAI](https://www.usedby.ai/tools/assembly-ai.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Product

## What the story says

Jiminny, a conversation intelligence and sales coaching platform, integrated AssemblyAI's models for real-time and prerecorded transcription and speaker diarization. These models power its AI features such as coaching insights, pipeline visibility and forecasting tools.

Summary written by usedby from the source page, in English. The figures are those of AssemblyAI and Jiminny, not ours.

> After integrating these models, Jiminny saw immediate results: At least a 51% increase in customer satisfaction At least a 26% improvement in agent performance 15% higher win rate for its customers

- **51%**: “At least a 51% increase in customer satisfaction”
- **26%**: “At least a 26% improvement in agent performance”

> AssemblyAI has a real high-touch personal service. It's a great partnership and we're very collaborative and get to test new AI models early and work together. And AssemblyAI is really pushing boundaries, helping us create a well-rounded conversation intelligence platform.
>
> Tom Lavery, CEO & FOUNDER, JIMINNY

Source: [assemblyai.com](https://www.assemblyai.com/customers/jiminny-customer-story), captured 2026-10-10.

## What usedby checked

We compared the story with its live page on 2026-10-10.

- Checked: the figure 15% is printed word for word on the page, near the name of Jiminny.
- Checked: the passage quoted above is copied word for word from the page, near the name of Jiminny.
- Checked: Jiminny uses AssemblyAI. Confirmed line. Latest check across sources: 2026-10-10.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/jiminny-assembly-ai · How we check: https://www.usedby.ai/methodology