# How JOONE uses Gorgias

As published on [gorgias.com](https://www.gorgias.com/customers/joone). Captured by usedby on 2026-11-15.

- Company: [JOONE](https://www.usedby.ai/companies/joone.md)
- Tool: [Gorgias](https://www.usedby.ai/tools/gorgias.md)
- Industry: [Consumer Goods](https://www.usedby.ai/companies/industry/consumer-goods-fmcg.md)

## The use case: how JOONE deploys Gorgias

The team uses reply templates and rules to handle recurring questions and free time for proactive support.

Summary written by usedby from the source page, in English. The figures are those of Gorgias and JOONE, not ours.

## Gorgias users in Consumer Goods

- [Angelic Bakehouse](https://www.usedby.ai/companies/angelic-bakehouse.md) — Confirmed
- [Angelus Direct](https://www.usedby.ai/companies/angelus-direct.md) — Confirmed
- [Bokksu](https://www.usedby.ai/companies/bokksu.md) — Confirmed
- [BrüMate](https://www.usedby.ai/companies/brumate.md) — Confirmed
- [Cornbread Hemp](https://www.usedby.ai/companies/cornbread-hemp.md) — Confirmed
- [Death Wish Coffee](https://www.usedby.ai/companies/death-wish-coffee.md) — Confirmed

## What usedby checked

- Checked: JOONE uses Gorgias. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/joone-gorgias · How we check: https://www.usedby.ai/methodology