# How Khan Academy uses Gupshup

**70%**: “70% questions answered by the digital assistant within 2 months of launch”

As published on [gupshup.ai](https://www.gupshup.ai/resources/case-studies/khan-academy-leverages-conversational-support-on-whatsapp/), May 2023. Captured by usedby on 2026-10-08.

- Company: [Khan Academy](https://www.usedby.ai/companies/khan-academy.md)
- Tool: [Gupshup](https://www.usedby.ai/tools/gupshup.md)
- Teams: students, teachers, parents

## What the story says

Khan Academy uses Gupshup's WhatsApp API and conversational AI platform to send personalized messages and provide onboarding and support for students, teachers, and parents.

Summary written by usedby from the source page, in English. The figures are those of Gupshup and Khan Academy, not ours.

> Gupshup collaborated with Khan Academy to develop a conversational messaging solution on WhatsApp. Through Gupshup's AI-powered conversational engagement platform, Khan Academy was able to deliver personalized responses and tailor messages to parents, students, and teachers on WhatsApp.

- **700+**: “700+ hours per month of automated conversations”

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 70% is printed word for word on the page, near the name of Khan Academy.
- Checked: the passage quoted above is copied word for word from the page, near the name of Khan Academy.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Khan Academy uses Gupshup. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/khan-academy-gupshup · How we check: https://www.usedby.ai/methodology