# How Kiabi uses Algolia

**4×**: “4× higher search conversion rate than sessions without Search”

As published on [algolia.com](https://www.algolia.com/customers/kiabi). Captured by usedby on 2026-11-07.

- Company: [Kiabi](https://www.usedby.ai/companies/kiabi.md)
- Tool: [Algolia](https://www.usedby.ai/tools/algolia.md)
- Teams: E-shop

## The use case: how Kiabi deploys Algolia

Kiabi, a French fashion retailer, uses Algolia Search across its European webstores and marketplace, with Dynamic Re-Ranking, AI Synonyms and Recommend to improve search relevance and product discovery. It replaced an in-house search solution as its catalog grew and its marketplace expanded to more countries.

Summary written by usedby from the source page, in English. The figures are those of Algolia and Kiabi, not ours.

> She notes a significant drop in the company’s no-results rate and that search conversion rate has increased to up four times that of sessions without search.

- **+20%**: “+20% click-through rate”
- **14.9%**: “Mobile add-to-cart up by 14.9% after activating DRR”
- **11.6%**: “Desktop add-to-cart increased by 11.6% post-DRR”
- **27%**: “Another 27% drop in no-result rate”

> With Algolia, our customers get a smoother, more relevant search experience,” Maëva Pecqueur, E-shop Manager at Kiabi notes.
>
> Maëva Pecqueur, E-shop Manager

Source: [algolia.com](https://www.algolia.com/customers/kiabi), captured 2026-11-07.

## Other companies using Algolia

- [Ananas Ecommerce](https://www.usedby.ai/companies/ananas-ecommerce.md) — Confirmed
- [Arcteryx](https://www.usedby.ai/companies/arcteryx.md) — Confirmed
- [Club Med](https://www.usedby.ai/companies/club-med.md) — Confirmed
- [Crocs](https://www.usedby.ai/companies/crocs.md) — Confirmed
- [Damstahl](https://www.usedby.ai/companies/damstahl.md) — Confirmed
- [DocMorris](https://www.usedby.ai/companies/docmorris.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-07.

- Checked: the figure 4× is printed word for word on the page, near the name of Kiabi.
- Checked: the passage quoted above is copied word for word from the page, near the name of Kiabi.
- Checked: Kiabi uses Algolia. Confirmed line. Latest check across sources: 2026-11-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/kiabi-algolia · How we check: https://www.usedby.ai/methodology