# How KPN uses ElevenLabs

As published on [elevenlabs.io](https://elevenlabs.io/blog/kpn), June 2025. Captured by usedby on 2026-10-09.

- Company: [KPN](https://www.usedby.ai/companies/kpn.md)
- Tool: [ElevenLabs](https://www.usedby.ai/tools/elevenlabs.md)
- Industry: [Telecommunications](https://www.usedby.ai/companies/industry/telecommunications.md)

## What the story says

KPN, a Dutch telecom provider, is integrating ElevenLabs' voice AI into its services, starting with making content more accessible through voice and exploring automation and customer interaction improvements. KPN Ventures also made a strategic investment in ElevenLabs.

Summary written by usedby from the source page, in English. The figures are those of ElevenLabs and KPN, not ours.

> Initial initiatives focus on making content more accessible via voice and exploring opportunities to improve automation and customer interaction. These developments drive internal innovation and lay the foundation for more voice-driven experiences within KPN.

> Speech is becoming the most natural way to interact with technology - it always has been for people.
>
> Marieke Snoep, Chief B2C at KPN

Source: [elevenlabs.io](https://elevenlabs.io/blog/kpn), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the passage quoted above is copied word for word from the page, near the name of KPN.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: KPN uses ElevenLabs. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/kpn-elevenlabs · How we check: https://www.usedby.ai/methodology