# How Landmark Properties uses EliseAI

**18%**: “an 18% relative difference in performance that underscores the importance of seamlessly integrated post tour follow-up”

As published on [eliseai.com](https://eliseai.com/customer-stories/why-landmark-properties-moved-100-communities-to-eliseais-ai-guided-tour-platform). Captured by usedby on 2026-10-07.

- Company: [Landmark Properties](https://www.usedby.ai/companies/landmark-properties.md)
- Tool: [EliseAI](https://www.usedby.ai/tools/eliseai.md)
- Teams: Centralized Services, Onsite teams

## What the story says

Landmark Properties, a student and multifamily housing operator, uses EliseAI's AI-Guided Tours with LeasingAI to let prospects take browser-based self-guided tours without downloading an app. After a pilot at three communities, it rolled the product out across its portfolio, replacing its previous self-guided tour tool.

Summary written by usedby from the source page, in English. The figures are those of EliseAI and Landmark Properties, not ours.

> AIGT converted leads to leases at a 13% rate, whereas the other product converted at 11%—an 18% relative difference in performance that underscores the importance of seamlessly integrated post tour follow-up.

- **42%**: “AIGT went on to drive a 42% increase in after-hours tour volume”
- **34%**: “34% of all AI Guided Tours conducted outside working hours”
- **51%**: “AI Guided Tours represented 51% of all gross tours conducted at the three pilot sites during the course of the test”

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 18% is printed word for word on the page, near the name of Landmark Properties.
- Checked: the passage quoted above is copied word for word from the page, near the name of Landmark Properties.
- Checked: Landmark Properties uses EliseAI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/landmark-properties-eliseai · How we check: https://www.usedby.ai/methodology