# How LegalZoom uses Glean

**2-4 hrs**: “2-4 hrs saved per user, per month”

As published on [glean.com](https://www.glean.com/resources/customer-stories/legalzoom). Captured by usedby on 2026-10-07.

- Company: [LegalZoom](https://www.usedby.ai/companies/legalzoom.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Industry: [Legal & Compliance](https://www.usedby.ai/companies/industry/legal-compliance-legaltech.md)
- Teams: People and Places, HR, Technology, Data

## What the story says

LegalZoom replaced its outdated intranet with Glean as its enterprise search layer, and employees use Glean Assistant to find internal information. The People and Places team also built agents for HR questions and performance review drafts, and the company uses Glean's slide deck generator.

Summary written by usedby from the source page, in English. The figures are those of Glean and LegalZoom, not ours.

> LegalZoom's intranet had less than 10% adoption before Glean, held back by outdated content that was hard to find and organize. Glean replaced it as the company's enterprise search layer, driving a sustained 70 to 90 percent of monthly active users.

- **7-9x**: “7-9x increased adoption of internal intranet”
- **30%**: “30% faster resolution of internal support tickets”

> Glean has evolved with our workforce through the age of AI better than any technology we've had, while driving more productivity than any other tool we've had.
>
> David Lee, Director of People and Places Enablement

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 2-4 hrs is printed word for word on the page, near the name of LegalZoom.
- Checked: the passage quoted above is copied word for word from the page, near the name of LegalZoom.
- Checked: LegalZoom uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/legalzoom-glean · How we check: https://www.usedby.ai/methodology