# How Lemonade uses Rasa

**half a million homes** homes insured by Lemonade as of April, 2019

As published on [rasa.com](https://rasa.com/customers/lemonade). Captured by usedby on 2026-10-08.

- Company: [Lemonade](https://www.usedby.ai/companies/lemonade.md)
- Tool: [Rasa](https://www.usedby.ai/tools/rasa.md)
- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Teams: Engineering

## What the story says

Lemonade built an internal assistant called Cooper on Rasa that works through Slack to handle engineering workflow tasks such as assigning tasks, preparing testing environments, running automated tests and deploying updates. It also handles other internal tasks like sprint planning.

Summary written by usedby from the source page, in English. The figures are those of Rasa and Lemonade, not ours.

> Cooper’s smarts have saved tremendous amounts of time, money, and headcount for Lemonade. Ultimately, this has led to faster development, smoother deployments, and more efficient processes

> We built Cooper using Rasa, which was the only solution and fit for us at Lemonade. Using Rasa’s machine learning framework, we’re able to hire smart humans who create real impact while automating everything else.
>
> Nathanial Kohn, Data Science Lead at Lemonade

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure half a million homes is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Lemonade.
- Checked: Lemonade uses Rasa. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/lemonade-rasa · How we check: https://www.usedby.ai/methodology