# How Literacy Pittsburgh uses Jotform

**5,000+** Client intakes

As published on [jotform.com](https://www.jotform.com/customer-stories/literacy-pittsburgh/). Captured by usedby on 2026-10-11.

- Company: [Literacy Pittsburgh](https://www.usedby.ai/companies/literacy-pittsburgh.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Industry: [Non-profit & NGO](https://www.usedby.ai/companies/industry/non-profit-ngo.md)

## What the story says

Literacy Pittsburgh uses Jotform to digitize its paper-based client intake forms as online PDFs with conditional logic, enabling remote onboarding. It also built a centralized Jotform app that serves as a hub for resources, program management, and staff onboarding.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Literacy Pittsburgh, not ours.

> Literacy Pittsburgh adopted Jotform to digitize its intake forms, converting paper forms into online PDFs with conditional logic. Additionally, they built a centralized app with Jotform Apps, which serves as a hub for resources, program management, and onboarding.

> The simplicity of building the Jotform app made things easy. And it was great to have a centralized place to make those (form) updates. It really helps onboard new staff as well when you can point to one app.
>
> Alex Dow, Data and information manager

Source: [jotform.com](https://www.jotform.com/customer-stories/literacy-pittsburgh/), captured 2026-10-11.

## What usedby checked

We compared the story with its live page on 2026-10-11.

- Checked: the figure 5,000+ is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Literacy Pittsburgh.
- Checked: Literacy Pittsburgh uses Jotform. Confirmed line. Latest check across sources: 2026-10-11.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/literacy-pittsburgh-jotform · How we check: https://www.usedby.ai/methodology