# How LivePerson uses Outreach

As published on [outreach.ai](https://www.outreach.ai/resources/stories/liveperson-customer-story). Captured by usedby on 2026-10-24.

- Company: [LivePerson](https://www.usedby.ai/companies/liveperson.md)
- Tool: [Outreach](https://www.usedby.ai/tools/outreach.md)
- Industry: [Marketing Tech](https://www.usedby.ai/companies/industry/marketing-tech-martech.md)
- Teams: Sales Development

## The use case: how LivePerson deploys Outreach

The LivePerson sales development team uses Outreach to engage prospects at scale, moving from traditional cold calling to deeper prospect research while testing different engagement strategies. Managers use its reporting to track activity and conversion targets.

Summary written by usedby from the source page, in English. The figures are those of Outreach and LivePerson, not ours.

> With Outreach, the team has transitioned from traditional cold calling to deeper prospect research as they test different engagement strategies and optimize for success.

> The number one tool that we're enabling on first is Outreach.
>
> Victoria Loewenstern, Director of Sales Development

Source: [outreach.ai](https://www.outreach.ai/resources/stories/liveperson-customer-story), captured 2026-10-24.

## Outreach users in Marketing Tech

- [Pendo](https://www.usedby.ai/companies/pendo.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-24.

- Checked: the passage quoted above is copied word for word from the page, near the name of LivePerson.
- Checked: LivePerson uses Outreach. Confirmed line. Latest check across sources: 2026-10-24.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/liveperson-outreach · How we check: https://www.usedby.ai/methodology